Willow Grove Therapy Group (WGTG) has recently expanded and we’re searching for an additional part-time administrative office assistant to support our therapists. We have been a thriving group practice for the past six years with a strong community reputation and we're looking forward to growing our team. This role will primarily be client-facing to facilitate intakes and scheduling.

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Who you are: 

• Organized and eager to be a part of and support clinical staff in a private practice 

• Excellent phone etiquette and customer service skills 

• Someone who can work independently, professionally, and collaboratively with clinicians, clients, and referral sources 

• Comfortable working with basic computer systems 

What you’ll be doing: 

• Speaking with clients on the phone and via email to schedule in the practice or refer to other practices 

• Facilitating onboarding new clients by checking insurance benefits and paperwork completion 

• Meeting with therapists to understand their clinical approach to better match clients with the most appropriate therapist fit 

• Following up with client-related billing issues such as insurance changes and outstanding balances 

• Coordinating with our financial/billing admin to best meet client needs in a confidential and timely manner. 

• Other tasks, as assigned – these might include some basic cleaning to keep the space neat, running client co-pays, getting the mail, watering plants, etc. 

What we offer you: 

• A supportive, friendly, growth-oriented work environment 

• Opportunities for training in client record keeping and billing 

• Approximately 10-20 hours per week, flexible during the 8a-5p timeframe; prefer that availability is spread throughout the week to facilitate timely responses to clients 

• Work location is hybrid, with some expectation of in-office time 

• Independent contractor position with pay range of $18-20 commensurate with experience 

What we need from you: 

• Resume 

• Letter of intent or cover letter

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If interested, please email resume and cover letter to Janet at admin@willowgrovetherapy.com 

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Willow Grove is an equal opportunity employer and values diversity, including race, gender identity, age, religion, and sexual orientation.